Privacy Policy

This Privacy Policy describes how Auriviya ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

If you have any questions, please contact us at support@auriviya.com

Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Full name
Billing and shipping address
Email address
Phone number
Payment information
IP address
Device information
Browsing behavior and website activity

Payment information is processed securely through third-party payment providers and is not stored directly on our servers.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer service and support
Send order confirmations and shipping updates
Communicate relevant updates and marketing offers
Improve our website, products, and services
Prevent fraud and ensure website security

Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business, including:

Payment processors such as Shopify Payments and Stripe
Shipping and fulfillment partners
Marketing and analytics providers such as Meta (Facebook), TikTok, and email service providers

We may also disclose your information if required by law or to protect our legal rights.

We do not sell your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve site functionality
Analyze website traffic and performance
Personalize advertising and marketing

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

As a U.S. customer, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise your rights, please contact us at support@auriviya.co.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page.