Shipping Protection
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Thousands of happy customers
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30-day money-back guarantee
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Free shipping over $50
Protect your order from damage or loss during transportation
Free Shipping: All orders over $50 ship free, orders below $50 are $4.99.
Estimated Shipping Times:
• USA: 2–5 business days
• Europe: 5–10 business days
• International: 7–15 business days
Cut-off Time: 4:00 PM Eastern Time (ET). Orders placed before cut-off time on a business day will be processed the same day.
Priority Handling: $11.99, priority orders ship within 24 hours after purchase. You can select priority shipping at checkout.
Shipping Protection: $4.99, this covers loss, theft or damage in transit. You can select shipping protection in your cart.
All orders include a Track & Trace code, which will be sent to your email after your order is in transit, so you can monitor your delivery at any time.
30-day return policy from the date you receive your item.
Item must be unused, in original packaging, with all tags and proof of purchase. Defective, damaged, or incorrect items: free return shipping (prepaid label where available, otherwise return postage reimbursed), full refund or replacement. Change of mind: customer covers return shipping. No restocking fees. Custom, personalised, or engraved items are non-returnable unless faulty.
To start a return, email support@symbolicgifts.com with your order number. Refunds are issued to the original payment method within 5–10 business days of approval, in the original currency of purchase.